Access & Training
Biologic Coordinator and Practice Staff Training
We provide practical training for biologic coordinators, billing teams, authorization specialists, and clinical support staff.
Training includes
- 01Insurance eligibility and benefit verification.
- 02Medical versus pharmacy benefit pathways.
- 03Buy-and-bill and specialty pharmacy acquisition.
- 04Prior authorization submissions and renewals.
- 05Payer coverage criteria and supporting documentation.
- 06Diagnosis codes, procedure codes, modifiers, and billing units.
- 07Patient assistance resources and program eligibility.
- 08Specialty pharmacy and HUB coordination.
- 09Treatment continuity and escalation procedures.
— We develop practice-specific checklists, reference guides, training materials, and workflows that staff can use in their daily work.